Elements Of Earth Jewelry Store Policy
You are more than welcome to exchange up to 10 days after receipt of package. However there are no refunds, and You will have to ship back item at your expense.
You can also request a Store Credit which will be valid for 45 days after receipt of your returned package.
For your convenience you can return your package for exchange or store credit in shop at:
118 North Central Avenue
NY 11580 516-593-1740
Jewelry should be unworn with attached tags.
Store Credit is valid for 45 days
There are no refunds/exchanges on custom orders
All sales/mark-downs/special price are Final Sale
Please allow for slight variations in color and composition for natural stones
Please contact shop if your items arrives broken
We also offer repair on any of our collection for up to 1 year after purchase. There are charges for pieces repaired after a year, based on the designer’s discretion. You can ship to us or bring your piece into to the shop.
We gladly convert our earrings for non-pierced ear. Conversions cost $5 a pair
Please contact shop for conversion
Some of our pieces are made to order. Please allow up to 5 days after receipt of order for order to be shipped. Some items are shipped immediately.
Please enjoy your pieces and wear fabulously! Love always, Earth Rowe
118 North Central Avenue.
Valley Stream, New York 11580